“After a catastropic hail storm hit a number of “storm chasers” were visiting the neighborhood. Each had an urgency and a solution to sell. “Just sign here, and we’ll take care of everything!” The problem, and my resulting skepticism, was their urgency came across as desperation. As I researched each one and spoke to neighbors, warning signs always popped up – whether is was how they handled their paperwork, or the lack of skilled crews to install upgraded roofing materials instead of asphalt.
The sole exception of everyone I encountered is Gary Black and SkyWay GB. Gary came by and explained who he was and how he could help. He claime to have several of the top metal roof installers in the state working exclusively for him installing roofs for his customers. When I challenged him as I did the others, he reacted differently. He simply said, “I am working on a house in the next neighborhood. Feel free to drop by and take a look. Think about it and give me a call if you need any more information.” So, I called the contacts listed for our state/region and asked about their top installers. The names they gave matched those Gary had listed.
I did go by the other home, as I had spent a considerable amount of time researching roof installation methods published by the top three stone-coated steel manufacturers, building codes, and state insurance requirements for roof installations. I looked at the install and saw very quickly the crew was skilled, had all the right tools, and was making quick progress. They then moved onto another home in my neighborhood. It was a quick, careful, skilled, and correct installation resulting in a beautiful, well-protected home.
And, I did give Gary a call. He came by promptly, went over the process and outlined how it would work with the insurance company. Resulting from Gary and team’s experience there never was an unexpected or complete surprise. While there were some bumps in a few spots with assessments, insurance coverages, reimbursement and supplies, SkyWay expertly handled and smoothed out each step along the way. Many things were mismeasured and overlooked in the first insurance adjuster’s estimates for the repairs to our home. Skyway’s knowledge and understanding of the system proved to be a great benefit to me.
Gary was very accommodating as we worked through some of the frustrating nuances of getting insurance payments run through the mortgage lienholder. I feel others would have been less understanding and patient, requiring me, as the homeowner, to cover the expenses due to delays by my bank. Along the way, I felt as if we had become personal friends, of the entire team. Though excited to have everything complete, it meant we wouldn’t have the chance to see and speak with members of the team on regular a basis.
I am thankful Gary was able to respresent himself and his company as different from the others I encountered. I am very happy with the quality of the workmanship of the crews, as well as the attentive, respectful and friendly business demeanor of Gary and the rest of the SkyWay team. I have no hesitation in recommending his services to others.”
Joel Garza – Mcallen, TX